Refund Policy
Eligibility
Refunds are applicable only when a scheduled consultation is cancelled before 4 hours. Consultations cancelled at the last minute are not eligible for a refund.
Time Frame
Refund requests must be made within 7 days. Requests submitted after this period will not be considered.
Processing
Refunds will be processed within 3–7 business days after approval. Customers will receive an email notification regarding the status of their request.
Non-Refundable
- Last-minute cancellations
- Leaving after joining the session
Conditions
Refunds may require proof and a detailed explanation of the issue before approval.
Contact Information
For more information, contact:
Email: hexpertifyapp@gmail.com
Phone: 8940506900
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